Shipping & returns

Shipping

If you place your order before 4:30 pm on a business day, it will be send to you on the next business day. International shipments are generally delivered by DPD. Shipping is free from €35. Below this amount you pay €4,95 shipping costs.

Returns

If you're not happy with your purchase, you can send your Fairybell product back to us FREE of charge within 14 days of the delivery date. The product must be returned undamaged and in its original box. Remember to include your packing slip. If you wish to return your product, please contact us and we will give you further instructions. After receipt and verification of your returns, your purchase amount will be refunded as soon as possible (within 5 days at the latest).