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Shipping & returns
All orders within the Netherlands are delivered by PostNL. If you place your order before 4:30 pm on a business day, it will be delivered to you on the next business day. International shipments are generally delivered by PostNL or DPD.
From the moment you receive your Fairybell product, your 14-day reflection period commences. It’s possible that you might not be satisfied with the product you have received. Should this be the case, our Customer Service will offer you an appropriate solution.
If you return your Fairybell product, it is important that you attach the packing slip to the return shipment. If you have lost your order number, we kindly ask you to state your name and order number on the product.
You can send your product(s) to our warehouse in the Netherlands. After the product has been received by our warehouse, the purchase price will be refunded to your account within 14 days.